FAQ

Questions

My product arrived and it was damaged. What do I do?

Rekt will replace any products damaged or made defective from shipping.

If you received your product and it is damaged or defective, please take a picture and contact us directly within 72 hours of receiving your product to initiate a damaged goods report and to get a Return Authorization Number (RA).

In some cases, we may ask you to return the product to us. If so, we will provide return shipping instructions.

Please do not return products without first contacting us.

Rekt will not accept any product without an RA.

I received the wrong colour. What do I do?

If you have received the wrong colour or product in error, please contact us directly and we will provide you with a Return Authorization Number (RA) and return shipping instructions.

Only unused product in its original packaging will be accepted for exchange.

Rekt will not exchange any product without an RA.

My purchase was a gift and I would like to exchange it. What do I do?

Only unused product in its original packaging will be accepted for exchange.

For exchanges please contact us directly and we will provide you with a Return Authorization Number (RA) and return shipping instructions.

Rekt will not exchange any product without an RA.

I’m not sure how to use my new Rekt product. What do I do?: We want to be sure that everyone is getting Rekt the correct way. If you’re not sure how to use your new product, please contact us directly and we’d be happy to help you get Rekt!

My Rekt Lifestyle T-Shirt doesn’t fit/Ordered the wrong size.

If your Rekt apparel isn’t sized properly or doesn’t fit, please contact us directly and we will provide you with a Return Authorization Number (RA) and return shipping instructions.

Only unworn apparel in its original packaging will be accepted for exchange.

Rekt will not exchange any product without an RA.